Refund policy

Thank you for shopping with The Aura Factory.

Because our products are digital downloads, all sales are generally considered final. However, we stand behind the quality of our programs and offer a 7-Day Money-Back Guarantee.

7-Day Money-Back Guarantee

We offer a full refund if you commit to the first 7 days of the challenge and do not feel an improvement. Simply contact our support team within 7 days of purchase for a full refund.

Digital Products

Once a digital product has been purchased and access or download has been provided, refunds, exchanges, or cancellations are generally not available outside of our 7-Day Money-Back Guarantee.

This policy helps protect our intellectual property and prevents unauthorized use of our digital content.

Additional Exceptions

A refund may also be considered if:

• You were charged multiple times for the same order.
• You did not receive access to your purchased product due to a technical issue that cannot be resolved.
• You accidentally purchased the same product more than once.

If you experience any issues accessing your purchase, please contact us within 7 days of your purchase. We'll work quickly to resolve the issue.

Unauthorized Purchases

If you believe your purchase was unauthorized, please contact us immediately so we can investigate