Privacy policy

At The Aura Factory, we value your privacy and are committed to protecting your personal information.

Information We Collect

When you make a purchase or contact us, we may collect:

• Name
• Email address
• Billing information
• Payment details (processed securely through our payment providers)
• Device and browser information
• Purchase history

We do not store your payment card information.

How We Use Your Information

We use your information to:

• Process your orders
• Deliver digital products
• Provide customer support
• Improve our website and services
• Send order confirmations and important updates
• Prevent fraud and unauthorized activity

Marketing Emails

If you choose to subscribe, we may send promotional emails. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Information Sharing

We never sell your personal information.

Your information may be shared only with trusted service providers that help us operate our business, including:

• Shopify
• Payment processors
• Email marketing providers
• Analytics services

Data Security

We implement industry-standard security measures to protect your personal information.

Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications

For any privacy-related questions, please contact us through our Contact page.